Challenging Traditions: Insights on the Future of Work from a Market Embracing Innovation
- Kerrie Smit

- Dec 22, 2023
- 3 min read
Updated: Aug 29
I've been hearing mixed reviews about 2023. For many of the industries I've worked in this year, it's been a tough one. As the world continues to shift and we all adjust, we're seeing a fundamental change in how market power operates. If businesses aren't agile enough, they risk being left behind in the coming years.
Modern market behaviour is moving away from supporting traditional business structures. Customers are now less concerned with a company's size or scale. Instead, they're more interested in innovation, satisfaction, customisation, self-service, transparency, and diversity than ever before.
Did this catch you out in 2023? Have you recently found yourself saying, "that's not how it works" or "that's not how we do it"? If so, you might have just missed a massive opportunity. While you probably meant well and were simply explaining the established way of doing things, you might not have recognised the chance to create something new that could meet a need and truly resonate in the marketplace. The market is actively embracing innovation and challenging old traditions.
The Nature of Innovation

Innovation isn't always a sudden explosion; sometimes, it's a slow erosion. You won't get it right the first time, and the process is rarely perfect. It can even feel like a lot of effort for little reward. However, 2023 demanded more of us than just a simple risk/reward matrix.
This year forced us to consider whether there was anything more valuable we could be doing with our time than thinking about solutions to problems we hadn't even encountered yet. 2023 was a nudge to our conscience, and even though we're nearing the end of the year and might feel we've gotten away with it, 2023 is simply passing the baton to 2024.
Here's a prediction: 2024 will be a less patient, more grassroots-driven, and faster year than its predecessor.
Preparing for the future of work: Building a Responsive Team
As we head into the holiday break, it's the perfect time to clear our minds of 2023's demands and challenges. But as we emerge into 2024, it's vital to be ready.
How can you build your team for the future to be:
Highly responsive, not reactive?
Innovators rather than just admirers of problems?
Transparent in all their dealings?
Capable of taking and managing risks?
Fundamentally diverse, with all voices woven into the solution?
Listening for change and ready to embrace it?
You can do it! You may need to challenge your own thinking to fully accept and believe these market insights. You might need support to gain the confidence to meet the market head-on. It might be a new experience for you to ask for help when you need it. If 2023 felt like a boat race where everyone was in their own lane, the future will be a team sport led by the genuine intentions of the top players.
As we build the future, work will demand energy, passion, and leadership—and not the kind you can get from a spreadsheet. The coming years in business will be about moments, urge, motivation, and the hunger to create something that truly matters. They will be about teams and leaders drawing insights from a market that is embracing innovation and challenging traditions.
We're change makers, and we're here to help. We offer change management services that inspire and support you and your team. We're ready and responsive. Visit our website and book a free introductory appointment to discuss how we can support your future people-change agenda.





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