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Stakeholder Engagement and Change Management Insights
Discover the essential strategies and tools for effective change management with Agencia Change. We empower individuals, teams, leaders and businesses to navigate transitions seamlessly, ensuring successful stakeholder engagement and communication. By leveraging our expertise, you can achieve sustainable transformation and growth. Learn how Agencia Change can guide your organisation through the complexities of change management today.


Delivering Impactful Change Training
Change Managers recognise the need for training during transitions, but uncertainty often arises in it's execution. Poorly executed training can lead to confusion and resistance, while well-designed programs build confidence and engagement. This blog post outlines strategies for impactful change training delivery, emphasising the importance of understanding your audience, using varied learning methods and tying training programs in with overall change strategy.

Kerrie Smit
2 days ago6 min read


Achieving Cut Through in Organisational Change Management: How to Make Your Message Stand Out
Clear communication is vital in a world flooded with information. To ensure your message stands out, follow our top tips for gaining cut through. Effective delivery requires active listening, confident body language, and preparation. In organisational change management, it's important to explain the reasons for change and engage stakeholders. Read our expert guide for more.

Kerrie Smit
4 days ago5 min read


Mastering the "People" Side of Change: Why Mindset is Your Greatest Competitive Advantage
Change is now a permanent fixture at work. Yet, while technology and processes evolve at lightning speed, human adaptability often lags behind. At Agencia Change, we’ve spent decades managing complex transformations in highly resistant cultures, from global finance to government infrastructure.
The secret to a successful change isn't just a better project plan; it’s understanding the "people" side of the equation. Learn how mindset, coaching responses and a practical change

Kerrie Smit
6 days ago2 min read


Beyond the Checklist: 7 Change Management Essentials
Mastering Change Management Essentials is what separates high-performing leaders from those who struggle with resistance. In this guide, we move beyond basic checklists to explore the 7 strategic imperatives for driving rapid transformation. From emotion coaching to stakeholder sentiment mapping, discover how to guide your team through uncertainty and deliver lasting, culturally embedded results in complex organisations.

Kerrie Smit
Feb 35 min read


State of Change Management: AI, Overload, and the "Resource Gap". Challenges and Priorities in 2026
Are we practicing what we preach? Data from industry leaders reveals a profession at a crossroads. While 51% of change managers are veterans with 10+ years of experience, they are battling a massive "resource gap" and a lack of dedicated technology. From the surge in AI interest to the struggle of managing competing priorities, we shed light on the trends shaping change management in 2026. Is your organisation keeping up, or are you still relying on manual spreadsheets?

Kerrie Smit
Jan 302 min read


Innovative Tailored Transformation: A Roadmap for Australian Business
Mastering Change is more than nailing a project; it’s a repeatable life skill. In this post, we explore the Agencia Change approach, including the Accelerate framework used to lead large-scale shifts in complex sectors like banking, government, and tech. Learn how to move your team from emotional resistance to proactive problem-solving and turn your transformation challenges into long-term growth opportunities.

Kerrie Smit
Jan 284 min read


AI Implementation: A Profound Human Change
Implementing AI is 10% technology and 90% human psychology. While the tools are revolutionary, the resistance—rooted in fear and uncertainty—is a classic change challenge. At Agencia Change, we apply proven frameworks to move your team from 'feeling to thinking,' ensuring your AI investment results in adoption, not just installation. Discover the four best practices to lead a resilient, AI-ready workforce.

Kerrie Smit
Jan 234 min read


Mastering Business Transformation Strategy: A Leader’s Guide to Adaptation
Discover the Accelerate change management framework, a delivery-based lifecycle designed for rapid, impactful business transformation. Move from high-level assessment to business readiness with a battle-tested strategy that produces fast results.

Kerrie Smit
Jan 213 min read


Enhancing Skills Through Change Management Training Programs
Whether steering a Finance Transformation or navigating government reporting shifts, your ability to lead through transition is your greatest asset. Drawing on experience from major programs, this guide explores how professional change management training can empower you to reduce resistance and drive successful, measurable outcomes.

Kerrie Smit
Jan 143 min read


Achieving Seamless Organisational Change with Effective Change Communication
Achieving seamless organisational change is within your reach when you prioritise effective communication and structured planning. At Agencia Change, we cover change communication regularly in our blog because it matters. In this article we share practical tips for effective communication.

Kerrie Smit
Jan 124 min read


Mastering the Human Side of Transformation: A Guide to Change Communication Strategy
Navigating complex organisational shifts requires more than a project plan—it requires a disciplined change communication strategy. Drawing on real-world insights from large-scale transformations in FMCG, banking and government, we explore how to use the 5 P's framework to align stakeholders, mitigate resistance, and embed lasting success.

Kerrie Smit
Jan 83 min read


Future Proof Change Management: Strategies for 2026 and Beyond
In 2026, we’re moving from grand resolutions to Change Capacity. Rather than overhauling everything at once, success this year is about "Change Engineering"—sequencing your goals to avoid fatigue. By leveraging AI as a co-pilot and focusing on informal workplace influencers, you can build a resilient foundation. This year, prioritise progress over perfection and engineer your systems to sustain growth long after January fades.

Kerrie Smit
Jan 53 min read


5 Steps to Guaranteed Change Approval: Master the Art of Governance
Getting a major organisational change approved requires more than an email—it demands a strategic, data-driven approach. Learn the five critical steps to transform your change idea into a successfully approved initiative by leveraging formal policy and compelling proposals.

Kerrie Smit
Dec 3, 20253 min read


Strategic Business Changes: Guaranteeing ROI Through Factual Change
Don't let generic change management sabotage your investment. This guide, tailored for Program Directors, outlines the critical flaw in traditional change processes and introduces the Factual CIA methodology necessary to secure behavioural adoption and deliver verifiable ROI on your major strategic initiatives.

Kerrie Smit
Nov 26, 20254 min read


What to Focus on in Your Change Management Training
As constant as change is in our workplaces, the ways in which organisations are seeking to deal with change proliferate. You might feel overwhelmed by the challenges that come with change, but the good news is that you can master change management skills with the right guidance and training.

Kerrie Smit
Nov 24, 20253 min read


Key Factors for Successful Program Adoption and Practical Change Management
Success hinges on securing genuine, sustainable adoption and navigating politics effectively.
Program Directors must define clear adoption metrics. Change Managers must move beyond theory, focusing on practical skills development and influencing techniques.
Prioritise Engaged Executive Sponsorship to ease political roadblocks and establish Candid Feedback Channels to identify and address implementation hurdles quickly. Communication is the strategy for adoption and the curr

Kerrie Smit
Nov 17, 20254 min read


The Great Delusion of Change Management: Why Your "Successful" Project is Still Failing
Discover why successful projects often fail at adoption and how a Detailed, Factual Change Impact Analysis can de-risk your initiatives and ensure real ROI. Learn more from Agencia Change.

Kerrie Smit
Nov 12, 20252 min read


The Value of Change Management Skills Training
Whereas change management was once exclusively the domain of strategy consultants, it is now a far more approachable business tool. This is a good thing, because business and organisational change has also moved from being a variable to becoming a constant. Change management skills training equips you with the tools and knowledge to lead change confidently and successfully.

Kerrie Smit
Nov 10, 20254 min read


Escape the Checklist: Why Agility is Your New Superpower in Change Management
Your job is complex and non-linear, but you’re often isolated, battling rigid plans and battling to adapt generic models. The solution for the modern Change Practitioner isn't another heavy methodology—it's Agile Change Management support. Get on-demand coaching, practical tools, and expert support to pivot from managing workload to leading people effectively, boosting your credibility and delivering transformation that sticks.

Kerrie Smit
Nov 5, 20252 min read


Strategy vs. Plan: Understanding the Core of Change Management
A common pitfall in change management is confusing the 'big picture' approach with the 'day-to-day' tasks. Is your organisation defining a Change Strategy or just building a Change Plan? Discover the crucial difference between these two documents—one setting the high-level course based on risks and environment, and the other detailing the actions needed to move from readiness to full adoption.

Kerrie Smit
Oct 29, 20253 min read
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