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Stakeholder Engagement and Change Management Insights
Discover the essential strategies and tools for effective change management with Agencia Change. We empower individuals, teams, leaders and businesses to navigate transitions seamlessly, ensuring successful stakeholder engagement and communication. By leveraging our expertise, you can achieve sustainable transformation and growth. Learn how Agencia Change can guide your organisation through the complexities of change management today.
War Stories with Kotter, Part 8: Sustain Acceleration
Rounding out our series on Dr. Kotter's 8 Accelerators, we come to our final blog post in War Stories with Kotter: Sustain Acceleration
Kerrie Smit
Jul 22, 20244 min read
War Stories with Kotter, Part 7: Enable Action by Removing Barriers
While supporting an outsourcing program, I found Sales and Finance in stalemate, passively hoping for system changes to fix their process handover. This "War Story" illustrates Kotter’s Accelerator: Enabling Action by Removing Barriers. The fix: I coordinated workshops, securing agreements on new responsibilities and designing five infographics to simplify complex delegation changes, driving a successful go-live.
Kerrie Smit
Jun 25, 20244 min read
War Stories with Kotter, Part 6: Generate Short Term Wins
Demonstrating short term wins is a great way to help people understand that the change program is serious about delivering.
Kerrie Smit
May 16, 20244 min read
War Stories with Kotter, Part 5: Create a Sense of Urgency
Picking up our series on Kotter's 8-Step Process for Leading Change, today we look at creating a sense of urgency. Just as Kotter's Emperor penguins seem to have done, the work in this change management case study established an alignment on what the sense of urgency was all about.
Kerrie Smit
May 2, 20244 min read
War Stories with Kotter, Part 4: Form a Strategic Vision
As we continue our deep dive into Kotter's 8-Step Process for Leading Change, we begin with some of the notable recognition and awards his thinking has received, and then look at a case study in forming a strategic vision.
Kerrie Smit
Apr 16, 20244 min read
War Stories with Kotter, Part 3: Build a Guiding Coalition
Nothing in change management is achieved by individuals: change is all about people and how they work together.
Kerrie Smit
Apr 12, 20244 min read
War Stories with Kotter, Part 2: Enlist a Volunteer Army
By allowing the 8 Accelerators to work iteratively, organisations can address their need for flexibility and agility, enable a continuous improvement mindset, and align with the reality of constant change. This article considers enlisting a volunteer army, and offers a case study to demonstrate how it can work in practice.
Kerrie Smit
Apr 10, 20244 min read
War Stories with Kotter, Part 1: Institute Change
Kotter's 8 steps provide not only a structured approach, but an inspiring one. Expressed in familiar business parlance, it's relatively easy to understand their intent and how they fit to create a whole, sound practice of change management. We unpack and provide a case study of 'Institute Change'.
Kerrie Smit
Apr 9, 20244 min read
A Change Manager's audit against the McKinsey 7-S Framework
The McKinsey 7-S model provides a structured approach for mapping out change initiatives in complex environments, and can potentially help to understand how changes in one area might impact the entire system. By offering a comprehensive view of an organisation’s various dynamics, change managers can use the model to validate locally identified impacts and assess their wider organisational effect.
Kerrie Smit
Mar 27, 20245 min read
Creating a change-ready culture
Best practice organisations create a change ready culture through embracing the process skills of change management, as well as focussing forward - on the future. Great change cultures understand that we may not know what the change is yet, but we can still be ready to adopt it.
Kerrie Smit
Mar 21, 20246 min read
The inspiring story of Activist Ed Roberts
Note: Please be warned this article deals with discrimination towards people with physical disabilities and quotes an offensive and...
Kerrie Smit
Feb 29, 20244 min read
Building a Career in Change Management: 5 Skills to cultivate
Change management is a dynamic field that plays a pivotal role in navigating organisational transformations. Whether you're a seasoned professional or just starting out, honing your skills and pursuing a career in change management offers a rewarding opportunity to drive positive change and foster productive organisational cultures.
Kerrie Smit
Feb 11, 20244 min read
Craft successful change communications
Communications is a discipline and profession in its own right, but many projects combine the two functions. This makes it crucial to keep focusing on and improving the key area of overlap: change communications.
Kerrie Smit
Jan 23, 20243 min read
Content vs Process: Where are we at in Change Management?
In change management, we often talk about 'what's changing'—the new system, the organisational structure, the policy. But what if the 'how'—the process—is even more important?
Kerrie Smit
Jan 18, 20246 min read
Leadership Essentials: Master the Coaching Response
In our role as a leader of people, especially in change environments, it's essential we master our responses when presented with emotions...
Kerrie Smit
Jan 15, 20245 min read
Leading bravely against the bully
“Leadership” or to be a “leader” is a state of mind. It’s a title earned, not assigned and is often judged by the feedback of your teams and peers.
Gem Williams
Jul 13, 20233 min read
Delivering Transformation Change Communications in Government
Change is constant and the experience we've accumulated, tells us government transformations are both complex and accelerating.
Gem Williams
Jun 24, 20234 min read
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