top of page
Stakeholder Engagement and Change Management Insights
Discover the essential strategies and tools for effective change management with Agencia Change. We empower individuals, teams, leaders and businesses to navigate transitions seamlessly, ensuring successful stakeholder engagement and communication. By leveraging our expertise, you can achieve sustainable transformation and growth. Learn how Agencia Change can guide your organisation through the complexities of change management today.


Finding the Best Change Management Agency: Your Guide to Smart Change Agency Selection
Choosing the right change management agency is a strategic investment in your organisation’s future. From the "Accelerate" framework to emotion coaching, discover the essential factors to consider when selecting a partner for your next business transformation.

Kerrie Smit
1 day ago5 min read


The Plan for Successful Change Management: From Resistance to Resilience
Change isn't just a project milestone; it’s a strategic capability. In this guide, Kerrie Smit shares 30+ years of insights from the front lines of global finance and government transformations. Learn how to move beyond generic checklists using the Agencia Change "Accelerate" framework to de-risk your transitions, engage resistant stakeholders, and turn "change fatigue" into sustainable business growth. Stop managing change—start leading it.

Kerrie Smit
3 days ago3 min read


State of Change Management: AI, Overload, and the "Resource Gap". Challenges and Priorities in 2026
Are we practicing what we preach? Data from industry leaders reveals a profession at a crossroads. While 51% of change managers are veterans with 10+ years of experience, they are battling a massive "resource gap" and a lack of dedicated technology. From the surge in AI interest to the struggle of managing competing priorities, we shed light on the trends shaping change management in 2026. Is your organisation keeping up, or are you still relying on manual spreadsheets?

Kerrie Smit
Jan 302 min read


The CEO’s Guide to Successful Business Adaptation: Resilience through Transformation
As we have seen in our work with leading financial institutions and FMCG leaders, the gap between the speed of technology and the speed of human adaptation is widening. To bridge this, leaders must move their organisations from a "feeling" state to a "thinking" state of strategic execution. Using the Agencia Accelerate Framework, this guide explores how to build a resilience reserve, align stakeholders, and master the art of the "coaching response" to turn disruption into a c

Kerrie Smit
Jan 293 min read


Innovative Tailored Transformation: A Roadmap for Australian Business
Mastering Change is more than nailing a project; it’s a repeatable life skill. In this post, we explore the Agencia Change approach, including the Accelerate framework used to lead large-scale shifts in complex sectors like banking, government, and tech. Learn how to move your team from emotional resistance to proactive problem-solving and turn your transformation challenges into long-term growth opportunities.

Kerrie Smit
Jan 284 min read


AI Implementation: A Profound Human Change
Implementing AI is 10% technology and 90% human psychology. While the tools are revolutionary, the resistance—rooted in fear and uncertainty—is a classic change challenge. At Agencia Change, we apply proven frameworks to move your team from 'feeling to thinking,' ensuring your AI investment results in adoption, not just installation. Discover the four best practices to lead a resilient, AI-ready workforce.

Kerrie Smit
Jan 234 min read


Mastering Business Transformation Strategy: A Leader’s Guide to Adaptation
Discover the Accelerate change management framework, a delivery-based lifecycle designed for rapid, impactful business transformation. Move from high-level assessment to business readiness with a battle-tested strategy that produces fast results.

Kerrie Smit
Jan 213 min read


The 2026 Change Imperative: Why Australian Organisations are Pivoting Toward Human-Centred Change Management
As AI and digital transformation accelerate, the "human factor" is becoming the biggest hurdle for Australian businesses. Discover why demand for human-centred change management is skyrocketing and how Agencia Change helps organisations bridge the gap between new technology and actual ROI.

Kerrie Smit
Jan 163 min read


Future Proof Change Management: Strategies for 2026 and Beyond
In 2026, we’re moving from grand resolutions to Change Capacity. Rather than overhauling everything at once, success this year is about "Change Engineering"—sequencing your goals to avoid fatigue. By leveraging AI as a co-pilot and focusing on informal workplace influencers, you can build a resilient foundation. This year, prioritise progress over perfection and engineer your systems to sustain growth long after January fades.

Kerrie Smit
Jan 53 min read


Achieving Success in Change Management
Success in change management means more than just completing a project or rolling out a new process. It’s about ensuring that the change is embraced, adopted, and sustained by everyone involved. You need to first get the basis right, enabling later focus on communication, leadership, and support systems.

Kerrie Smit
Dec 8, 20255 min read


5 Steps to Guaranteed Change Approval: Master the Art of Governance
Getting a major organisational change approved requires more than an email—it demands a strategic, data-driven approach. Learn the five critical steps to transform your change idea into a successfully approved initiative by leveraging formal policy and compelling proposals.

Kerrie Smit
Dec 3, 20253 min read


Innovative Solutions for Business Transformation
Businesses is constantly evolving to stay competitive and keep up with technology trends. You might be wondering whether it is possible to keep up to date with multiplying changes effectively. The key lies in adopting innovative business transformation methods that not only improve your operations but also create lasting value.

Kerrie Smit
Dec 1, 20254 min read


From Guesswork to Guaranteed ROI: Why the Factual CIA Blueprint Aligns with Growth
Predictable success comes from moving away from endless tactical confusion and grounding your approach in verifiable facts. The Factual CIA Blueprint moves change management from a cost centre to an ROI-guaranteeing engine.

Kerrie Smit
Nov 28, 20254 min read


Strategic Business Changes: Guaranteeing ROI Through Factual Change
Don't let generic change management sabotage your investment. This guide, tailored for Program Directors, outlines the critical flaw in traditional change processes and introduces the Factual CIA methodology necessary to secure behavioural adoption and deliver verifiable ROI on your major strategic initiatives.

Kerrie Smit
Nov 26, 20254 min read


Stop Funding Wasted Change Strategies: How to Hire a Change Consulting Agency that Delivers Guaranteed Adoption
Without driving the adoption of the solution you're investing in, your program plan is essentially a checklist for failure (or an expensive paperweight). This post will help you navigate the selection process with confidence, ensuring you find the firm that solves your organisation's hidden pain and delivers your dream outcome.

Kerrie Smit
Nov 19, 20254 min read


Key Factors for Successful Program Adoption and Practical Change Management
Success hinges on securing genuine, sustainable adoption and navigating politics effectively.
Program Directors must define clear adoption metrics. Change Managers must move beyond theory, focusing on practical skills development and influencing techniques.
Prioritise Engaged Executive Sponsorship to ease political roadblocks and establish Candid Feedback Channels to identify and address implementation hurdles quickly. Communication is the strategy for adoption and the curr

Kerrie Smit
Nov 17, 20254 min read


Custom Solutions for Business Transformation
Transforming your business requires more than off-the-shelf strategies. Is your current change strategy based on facts, or guesswork? We reveal why most transformations fail to deliver ROI and introduce the Factual Change Impact Analysis (CIA) Blueprint—the only way to guarantee employee adoption and stop funding wasted resources.

Kerrie Smit
Nov 14, 20254 min read


The Great Delusion of Change Management: Why Your "Successful" Project is Still Failing
Discover why successful projects often fail at adoption and how a Detailed, Factual Change Impact Analysis can de-risk your initiatives and ensure real ROI. Learn more from Agencia Change.

Kerrie Smit
Nov 12, 20252 min read


Effective Strategies for Successful Change Management
As technology advances, the inevitability of change in organisations becomes steadily greater. It follows that the need to manage change well is crucial for success. As organisations of all shapes and sizes pour money in to new technologies like automation, machine learning and AI, there is a heightened focus on ensuring these investments are not wasted. Knowing how to navigate these changes effectively can make a significant difference to the return on investment (ROI) you w

Kerrie Smit
Nov 7, 20254 min read


Managing ROI: Why Your Big Program Needs Surgical Change Expertise, Not Just Budget Overhead
As a Program Director, human adoption is your biggest risk to ROI. Traditional consulting - with high fixed costs and slow resource mobilisation - may be inflating your program management budget. An agile model provides the commercial advantage: Advisory support for your Steering Committee costs less than a full team. Rapid, on-demand expert intervention for resistance spikes, and an agile model, turn change costs into a variable, high-impact investment. Mitigate risk and tar

Kerrie Smit
Nov 3, 20252 min read
bottom of page
