Stakeholder Engagement and Change Management Insights

Discover the essential strategies and tools for effective change management with Agencia Change. We empower individuals, teams, leaders and businesses to navigate transitions seamlessly, ensuring successful stakeholder engagement and communication. By leveraging our expertise, you can achieve sustainable transformation and growth. Learn how Agencia Change can guide your organisation through the complexities of change management today.

Going digital: staying abreast of digitally-enabled change

Let's have a look at how we're doing so far while going digital in 2024. Read this list with your own business specialisation in mind.

Kerrie Smit

Apr 7, 20243 min read

Market Corrections in a Flexible Industry: Fine-Tuning Change Management

In the past three decades the market for change management has changed enormously. The market for change management talent has often found itself in a state of fluctuation, something like a seesaw swinging between demand and supply. Amidst the corrections, one recurring theme has stood out: the variability of rates for contract change managers. This flexibility speaks volumes about the underlying issues within the industry.

Kerrie Smit

Mar 6, 20244 min read

Leveraging Evidence and Data in Change Management

Successful change initiatives are not merely driven by intuition or hunches; they are built on a robust foundation of evidence, data and facts. If the practice of change management can not be validated, it will only get part the way there. Evidence, data, and facts need to guide successful organisational transformations.

Kerrie Smit

Feb 22, 20243 min read

Project Focus vs Change Focus: Driving Successful Implementations

Projects—as a vehicle of change—are often excellent at focusing on systems and process, putting together a schedule and budget, and hiring the right expertise to ensure seamless systems integration. But a successful implementation needs people planning. On its own, a project focus often doesn't deliver the people side well, and this is where change management plays a vital role.

Kerrie Smit

Feb 21, 20242 min read

The mystery of Agile Change Management

In order to flex into an agile environment, change managers can provide support in four main ways.

Kerrie Smit

Feb 14, 20243 min read

What does a Change Manager do?

The Real Job of a Change Manager When asked, "What do you do?", the role of a Change Manager is often misunderstood. Many people think...

Kerrie Smit

Jan 31, 20242 min read

You're at change saturation. Should you stop changing?

When organisations push change too far, their employees may start to show specific signs of distress. What was once enthusiasm for a new initiative may be replaced by indifference, apathy, and disengagement. Debates about a workplace change can give way to weariness, cynicism, and complaints, signalling that your organisation has hit a point of change saturation.

Kerrie Smit

Jan 29, 20243 min read

The Power of Change Management in Enhancing Customer Experience

In business, understanding and delighting customers is an ongoing challenge. A positive customer experience (CX) has become a primary differentiator for businesses. Effective change management is the key to navigating this challenge, allowing organisations to adapt and improve smoothly while consistently delivering an exceptional CX.

Kerrie Smit

Jan 27, 20243 min read