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Stakeholder Engagement and Change Management Insights
Discover the essential strategies and tools for effective change management with Agencia Change. We empower individuals, teams, leaders and businesses to navigate transitions seamlessly, ensuring successful stakeholder engagement and communication. By leveraging our expertise, you can achieve sustainable transformation and growth. Learn how Agencia Change can guide your organisation through the complexities of change management today.


Bridging the Generation Gap: Navigating Change Across Different Age Groups
We explore how various age groups approach change and practical strategies for fostering a more harmonious change environment.

Kerrie Smit
May 8, 20244 min read
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Change Challenges are Universal
I'm consistently inspired by the passion and dedication in change management. Yet, I'm also reminded of the universal challenges.

Matt Dragun
May 7, 20243 min read
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Using Change as a Catalyst for Growth
Change is both a threat and an opportunity. It's often perceived as disruptive, but it can indeed be a powerful catalyst for growth.

Kerrie Smit
May 6, 20245 min read
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Cultural Alignment: Navigating Organisational Harmony
When employees feel connected to a shared purpose, they become ambassadors for the organisation’s success

Kerrie Smit
May 3, 20245 min read
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War Stories with Kotter, Part 5: Create a Sense of Urgency
Picking up our series on Kotter's 8-Step Process for Leading Change, today we look at creating a sense of urgency. Just as Kotter's Emperor penguins seem to have done, the work in this change management case study established an alignment on what the sense of urgency was all about.

Kerrie Smit
May 2, 20244 min read
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Self-Limiting Beliefs and Change: what’s holding you back?
Self-limiting beliefs are the stories we tell ourselves—often without questioning—that hold us back from realising our full potential. They emerge from our perceptions and thoughts about who we are, what we can achieve, and what the world expects of us. These beliefs may be silent, they may be louder like whispers or they may speak to us via internal dialogue. However you experience them, they influence our decisions and actions.

Kerrie Smit
Apr 24, 20244 min read
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Choosing change management metrics
Who knew that helping people deal with change involved so much data? Choosing the right metrics in change management assignments is crucial for assessing progress, identifying areas for improvement, and ensuring successful implementation.

Kerrie Smit
Apr 23, 20245 min read
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The technology dilemma in change communications
We have more technology, on more devices than ever before. This fragmentation creates a dilemma for change communication.

Kerrie Smit
Apr 21, 20244 min read
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War Stories with Kotter, Part 4: Form a Strategic Vision
As we continue our deep dive into Kotter's 8-Step Process for Leading Change, we begin with some of the notable recognition and awards his thinking has received, and then look at a case study in forming a strategic vision.

Kerrie Smit
Apr 16, 20244 min read
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Getting along and getting ahead in change: the Neutrality vs. Advocacy Dilemma
In organisational change management, two contrasting approaches often emerge: the common consulting strategy of maintaining neutrality, and the proactive stance of advocating for desired behaviours. While both aim to facilitate transitions, they differ significantly in execution and outcomes. We look at the pros and cons of each to better understand their implications for managing people's reactions to change.

Kerrie Smit
Apr 15, 20244 min read
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War Stories with Kotter, Part 3: Build a Guiding Coalition
Nothing in change management is achieved by individuals: change is all about people and how they work together.

Kerrie Smit
Apr 12, 20244 min read
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Building a Change Agent Network: A Strategic Approach
For organisations and change managers working towards large-scale changes, a change agent network can be a great tool. We present a concise guide on creating a change agent network that can effectively drive organisational change.

Kerrie Smit
Apr 11, 20245 min read
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War Stories with Kotter, Part 2: Enlist a Volunteer Army
By allowing the 8 Accelerators to work iteratively, organisations can address their need for flexibility and agility, enable a continuous improvement mindset, and align with the reality of constant change. This article considers enlisting a volunteer army, and offers a case study to demonstrate how it can work in practice.

Kerrie Smit
Apr 10, 20244 min read
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War Stories with Kotter, Part 1: Institute Change
Kotter's 8 steps provide not only a structured approach, but an inspiring one. Expressed in familiar business parlance, it's relatively easy to understand their intent and how they fit to create a whole, sound practice of change management. We unpack and provide a case study of 'Institute Change'.

Kerrie Smit
Apr 9, 20244 min read
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FAQ: What does a coach do?
One frequently asked question by professionals considering coaching is 'What does a coach do?' or, put another way, 'What would we do in coaching sessions?' In this blog we share an example that shows what a coaching session might look like.

Kerrie Smit
Apr 8, 20243 min read
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Ever heard of B-State Change Management?
Traditional change management approaches can be frustrating for leaders due to the requirement for extra training, the potential for reversion to old habits, and numerous distractions. Is there a better way through with B-State Change Management?

Kerrie Smit
Apr 5, 20245 min read
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A Change Manager's audit against the McKinsey 7-S Framework
The McKinsey 7-S model provides a structured approach for mapping out change initiatives in complex environments, and can potentially help to understand how changes in one area might impact the entire system. By offering a comprehensive view of an organisation’s various dynamics, change managers can use the model to validate locally identified impacts and assess their wider organisational effect.

Kerrie Smit
Mar 27, 20245 min read
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How Organisations Gain from Addressing their Change Pain
Having worked in change management across various sectors, organisational structures and change types, there have been common pain points that organisations are slowly getting across, but which can still occur quite commonly. This highlights that people face challenges when accessing change, program and project information, and they are challenges that are relevant across various organisational types and contexts, regardless of the type of change, level of government, or sect

Kerrie Smit
Mar 26, 20243 min read
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Change Management: the clue is in the name
The clue is in the name as we look at how leadership and management intersect to manage change effectively.

Kerrie Smit
Mar 22, 20243 min read
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Creating a change-ready culture
Best practice organisations create a change ready culture through embracing the process skills of change management, as well as focussing forward - on the future. Great change cultures understand that we may not know what the change is yet, but we can still be ready to adopt it.

Kerrie Smit
Mar 21, 20246 min read
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