Workplace Community and Wellbeing: Fostering a Healthy and Productive Environment
- Kerrie Smit

- May 10, 2024
- 4 min read
Updated: Oct 7
With today's technology and social interconnectivity, the concept of workplace wellbeing has expanded far beyond just physical health. It now encompasses the mental, emotional, and social aspects that significantly impact an employee’s satisfaction, productivity, and sense of belonging. Workplace community is a powerful mechanism that, when nurtured alongside practical wellbeing strategies, creates a truly positive and productive work environment.
Why Workplace Wellbeing Matters
Productivity and Performance
A mentally healthy workforce is more productive. You've likely heard of absenteeism (staying away from work), but equally critical is presenteeism—the lost productivity that occurs when employees are physically at work but not fully functioning due to illness, stress, or other conditions. Prioritising wellbeing reduces both, leading to better outcomes for individuals and the overall organisation.
Employee Retention and Recruitment
Job seekers actively seek out workplaces that promote a positive culture, and companies that prioritise wellbeing attract and retain top talent. The shift during the Covid pandemic dramatically increased demand for hybrid working, particularly among employees seeking better work-life balance. While some organisations push back, prospective employees actively seek these flexible opportunities. Prioritising wellbeing and community in hybrid, remote, and on-site models is key to fostering loyalty and commitment.
Physical and Mental Health
Spending a significant portion of our waking hours at work emphasises the need for a healthy environment. Workplace wellbeing directly impacts mental health, stress levels, and overall life satisfaction. This includes ensuring clear expectations are upheld fairly and consistently, which reduces anxiety and conflict while encouraging mutual accountability and a sense of purpose.
Change Capacity
A mentally and physically healthy workplace plays a crucial role in enhancing an organisation’s change capacity. Well employees are more open in communication exchanges and generally less resistant to change. A positive work environment fosters a sense of trust and cooperation, minimising blockages to new processes or structures. Positive environments exhibit resilience, coping and adaptability. The physical health of employees contributes to overall wellbeing, providing the energy and stamina needed during times of change. And wellbeing promotes creativity, innovation and problem solving. Healthy employees are more productive and engaged. They actively participate in change initiatives, take fewer absence days and get on better with leaders, who are setting a positive example.

Creating a Supportive Workplace Community
Building a community involves emphasising the commonality between people while celebrating differences. Work cultures that promote inclusiveness ensure that everyone feels welcome and that every voice makes a difference. This requires leaders to actively combat discrimination or bias and ensure diversity is supported, making it a professional necessity, not just a moral obligation.
Build trust through transparent communication. Regular updates, feedback sessions, and open-door policies promote a sense of community. Workplace leaders are essential community builders and should encourage active listening and empathy by modelling these behaviours.
Leaders further build community by enabling the bonding experiences available through team building activities. Events, workshops, and outings strengthen relationships, improve collaboration, and create a sense of camaraderie. This works by lowering formality, focussing away from tasks and on to people. Building a sense of unity between team members can make it possible to discuss the 'un-discussable,' opening up new problem-solving pathways and driving interpersonal accountability towards each member of the group.
Flexible work arrangements are now a sought-after job criterion, driven by a preference for work-life balance over the traditional 9-to-5 routine. Technology enables a variety of environments, and by offering flexible hours, remote work options, and family-friendly policies, workplaces can retain talent, reduce turnover, and sustain community engagement.
If building community means highlighting the commonality between it's members, these efforts benefit greatly from recognition and appreciation strategies. Acknowledging employees’ individual efforts and achievements - as well as those of the staff as a whole - is a great way to encourage a sense of belonging. Regularly expressing gratitude and celebrating milestones is a leadership behaviour that filters down through the ranks, and becomes embedded in team culture.
Prioritising Wellbeing
Promote physical health through eduction about regular exercise, healthy eating, and ergonomic workspaces. Encourage breaks and movement throughout the day. Provide access to mental health support via counselling services, stress management programs, and mental health resources, such as online articles. Actively aim to reduce stigma around seeking help for mental health concerns.
Supporting individual employee health means also promoting the health of the workplace as a whole. Build a healthy approach to work life integration through accepting that there are boundaries between work and personal life. Avoid allowing excessive overtime, as this can lead to burnout.
Beyond individual employee health, prioritising wellbeing also extends to broader community engagement. This can involve team-based community service or volunteering, participation in charity events, or social impact initiatives. Leaders should also look at positively impacting the local communities immediately surrounding the organisation's physical sites, further deepening employees' sense of belonging and purpose.

Case Study: Socialising to Success
I worked for an organisation that regularly promoted socialising and socialisation as part of its core values and product offering. It also prioritised environmental impact, gender equality, inclusiveness and mutual respect and understanding. This organisation regularly encouraged staff to volunteer through paid days of service, as well as through teams engaging in volunteering together. In this organisation, it was commonplace for employees to know almost everyone and to network informally, treating every team member as a friend. Respect between colleagues was the norm. As a result, this organisation had very high staff retention and a significant number of 'double-digit' service awards.
There is room for improvement in every organisational culture, but those that emphasise workplace community and wellbeing provide leadership with a mechanism that becomes a strategic advantage. By fostering a supportive culture, organisations can enhance employee satisfaction, boost productivity, and create a thriving work environment. And this builds an asset that pays dividends in the long run!
If you'd like to talk to Agencia Change about strengthening your workplace culture, book us for an initial discussion using this link.





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