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Writer's pictureKerrie Smit

Trust, Vision, Values and Tension

In leadership, change is constant in a way that few other things are. For business leaders, change leaders, and change managers, the ability to navigate people through with a clear vision, strong values, and an understanding of the tensions is what sets apart the ordinary from the extraordinary. In today's post, we delve into the nuances in change management of leadership, trust, and vision, exploring how these elements intertwine to shape and steer organisational evolution.


Embracing Change: The Essence of Leadership

Change management is about orchestrating transitions through inspiring and guiding individuals towards a shared vision. At the heart of successful change initiatives lies leadership – the reason people will take the path forward. Leaders serve as the catalysts for transformation, embodying the organisation's values and vision while navigating the complexities of change.


Visionary Leadership

A compelling vision acts as a north star, providing direction and purpose amidst uncertainty. Leaders who articulate a clear and inspiring vision set the stage for successful change implementation. By aligning every action and decision with the overarching vision, businesses can foster a sense of unity and clarity, empowering individuals to contribute meaningfully towards the desired future state.


Trust is the currency of effective leadership. Rooted in a foundation of shared values, trust fuels collaboration, cultivates resilience, and fosters cohesion within teams. Change leaders must uphold ethical principles, transparency, and integrity to earn the trust of their followers. When values are embedded in every facet of the organisational culture, trust flourishes, serving as a resilient anchor during times of transition.


Navigating Tension: An Incubator for Growth

Change, by its very nature, introduces tension – a clash between the old and the new, the familiar and the unknown. While tension may evoke discomfort and resistance, it is within tension that growth and innovation begin. Change managers play a pivotal role in navigating and harnessing tension, turning it from a barrier into a catalyst for progress.

The best change happens outside of your comfort zone

In the heat of transformation, in teams and work programs, tensions can surface as conflicting perspectives, divergent interests, and competing priorities. Change managers need to embrace these tensions as opportunities for innovation and harness them as more compelling evidence of the need to change, or the change that has begun. By fostering an environment that encourages open dialogue, constructive dissent, and creative problem-solving, organisations can leverage tension as a driving force for positive change. In this way, organisations and teams can start to experience a positive balance of trust, vision, values and tension.


Uncertainty is an inherent aspect of change, challenging individuals to adapt, learn, and grow. We don't want every process in life or at work to be friction-free. We sometimes need challenge to ensure we're making the right decision or taking the right approach. For example, think about the dialogue box that asks you if you're sure you want to close your document without saving. This adds friction to your process, but it's a fair question, a prompt for you to double check your actions, and a valuable use of your time.


Change leaders must cultivate resilience – the ability to withstand friction, tension, challenge and adversity and bounce back stronger. By instilling a growth mindset, promoting continuous learning, and providing psychological safety, organisations can empower their workforce to navigate change with courage and resilience. Read more on this here Creating a change-ready culture.


The Tapestry of Change: Weaving Trust, Vision, Values, and Tension

Change management can be an intricate machine of moving parts. Business leaders who embrace change as an opportunity for growth, innovation, and renewal oil the moving parts, and create sustainable success. By championing a clear vision, upholding shared values, and navigating tension with grace and resilience, organisations change with confidence and purpose.

Trust doesn't happen on demand, it comes from leaders and organisations engaging in positive, predictable behaviour that serves the stated purpose

Implementing change can be a varied experience for people and organisations. From a more straightforward process through to an extensive journey of challenge, discovery and creativity. By facing the need to change with an unwavering vision, steadfast values, and an embrace of tension, business leaders, change leaders, and change managers can together steer their organisations towards the vision and a more resilient future.


At Agencia Change we mentor individuals, coach change management professionals, partner for short term engagements, sit on boards or steering committees.  We participate in or lead change programs or projects to embed change in people and within organisations.


Agencia delivers differently.  We are accessible, flexible and our services are delivered online.  There are standard options to choose from, or a combination of services. Let’s discuss how we can develop the right approach for your situation or augment your teams. 




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