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Stakeholder Engagement and Change Management Insights
Discover the essential strategies and tools for effective change management with Agencia Change. We empower individuals, teams, leaders and businesses to navigate transitions seamlessly, ensuring successful stakeholder engagement and communication. By leveraging our expertise, you can achieve sustainable transformation and growth. Learn how Agencia Change can guide your organisation through the complexities of change management today.


The Plan for Successful Change Management: From Resistance to Resilience
Change isn't just a project milestone; it’s a strategic capability. In this guide, Kerrie Smit shares 30+ years of insights from the front lines of global finance and government transformations. Learn how to move beyond generic checklists using the Agencia Change "Accelerate" framework to de-risk your transitions, engage resistant stakeholders, and turn "change fatigue" into sustainable business growth. Stop managing change—start leading it.

Kerrie Smit
3 days ago3 min read


The 2026 Change Imperative: Why Australian Organisations are Pivoting Toward Human-Centred Change Management
As AI and digital transformation accelerate, the "human factor" is becoming the biggest hurdle for Australian businesses. Discover why demand for human-centred change management is skyrocketing and how Agencia Change helps organisations bridge the gap between new technology and actual ROI.

Kerrie Smit
Jan 163 min read


Mastering the Human Side of Transformation: A Guide to Change Communication Strategy
Navigating complex organisational shifts requires more than a project plan—it requires a disciplined change communication strategy. Drawing on real-world insights from large-scale transformations in FMCG, banking and government, we explore how to use the 5 P's framework to align stakeholders, mitigate resistance, and embed lasting success.

Kerrie Smit
Jan 83 min read


Saturday Catch-Up: The Best of 2025 Change Management Insights and Strategies
In our top 5 blog posts for 2025, we shared that success in change requires a strategic blend of preparation and agility. By establishing credibility through clear 30-day planning and transparent, multi-channel communication, leaders can reduce resistance. Navigating unpredictability with curiosity and focusing on internal talent development ensures long-term engagement. Finally, tracking progress through clear metrics and baseline data guarantees keeps initiatives effective

Kerrie Smit
Jan 54 min read


Future Proof Change Management: Strategies for 2026 and Beyond
In 2026, we’re moving from grand resolutions to Change Capacity. Rather than overhauling everything at once, success this year is about "Change Engineering"—sequencing your goals to avoid fatigue. By leveraging AI as a co-pilot and focusing on informal workplace influencers, you can build a resilient foundation. This year, prioritise progress over perfection and engineer your systems to sustain growth long after January fades.

Kerrie Smit
Jan 53 min read


Stop Flying Blind: A Small Business Guide to Mastering Change Management
Change management isn't just for big corporations—it's the critical, people-focused process that ensures your small business investments in new software or processes actually succeed. Learn the five essential steps SMEs must follow to reduce resistance and make growth stick.

Kerrie Smit
Dec 5, 20253 min read


5 Steps to Guaranteed Change Approval: Master the Art of Governance
Getting a major organisational change approved requires more than an email—it demands a strategic, data-driven approach. Learn the five critical steps to transform your change idea into a successfully approved initiative by leveraging formal policy and compelling proposals.

Kerrie Smit
Dec 3, 20253 min read


Key Factors for Successful Program Adoption and Practical Change Management
Success hinges on securing genuine, sustainable adoption and navigating politics effectively.
Program Directors must define clear adoption metrics. Change Managers must move beyond theory, focusing on practical skills development and influencing techniques.
Prioritise Engaged Executive Sponsorship to ease political roadblocks and establish Candid Feedback Channels to identify and address implementation hurdles quickly. Communication is the strategy for adoption and the curr

Kerrie Smit
Nov 17, 20254 min read


Saturday Catch-Up: A Key to Organisational Success
This week's Saturday Catch-up explores five essential insights on change management, from understanding the traits of successful leaders to navigating workplace dynamics and overcoming resistance.

Kerrie Smit
Nov 14, 20253 min read


Effective Strategies for Successful Change Management
As technology advances, the inevitability of change in organisations becomes steadily greater. It follows that the need to manage change well is crucial for success. As organisations of all shapes and sizes pour money in to new technologies like automation, machine learning and AI, there is a heightened focus on ensuring these investments are not wasted. Knowing how to navigate these changes effectively can make a significant difference to the return on investment (ROI) you w

Kerrie Smit
Nov 7, 20254 min read


Saturday Catch-Up: Turning Growth Pain into Profit
For every small or medium business (SME), growth is the ultimate goal, but it often brings unexpected chaos and resource strain. This week's Saturday Catch-Up emphasises a core truth: managing change effectively is not an optional cost, but a critical, positive investment that maximises the ROI of every new initiative.

Kerrie Smit
Nov 1, 20253 min read


Accelerate Success: The Business Benefits of Fractional Change Management
Is full-time change management overkill for your business? Discover how utilising a fractional change management service provides top-tier, unbiased expertise, ensures optimised resource allocation, and delivers significant cost savings without the full-time overhead.

Kerrie Smit
Oct 31, 20253 min read


Strategy vs. Plan: Understanding the Core of Change Management
A common pitfall in change management is confusing the 'big picture' approach with the 'day-to-day' tasks. Is your organisation defining a Change Strategy or just building a Change Plan? Discover the crucial difference between these two documents—one setting the high-level course based on risks and environment, and the other detailing the actions needed to move from readiness to full adoption.

Kerrie Smit
Oct 29, 20253 min read


Why Small to Medium Enterprises (SMEs) Should See Change Management as a Positive Investment
Change Management isn't just about managing resistance; it's about maximising the Return on Investment (ROI) of any new initiative. For Small to Medium-sized Enterprises (SMEs) that often lack in-house change specialists, outsourcing this critical function allows internal teams to focus their longer-term investment on core business activities. See why bringing in external expertise is a smart, strategic move for scaling and future-proofing your business.

Kerrie Smit
Oct 27, 20252 min read


The Importance of Business Transformation
When you think about transformation, it’s more than just tweaking a few processes or updating technology. It’s about fundamentally rethinking how your business operates to meet evolving market demands and customer expectations. The success of your transformation efforts will be driven by several key factors.

Kerrie Smit
Sep 19, 20253 min read


Selling the Benefits of Portfolio Change: It's all about Communication
In this blog post, we explore strategies to effectively communicate the benefits of portfolio change and gain buy-in from stakeholders.

Kerrie Smit
Nov 14, 20243 min read


Implementation Readiness and Broader Change Readiness
Change readiness is the proactive approach to anticipating, preparing for, and adapting to change effectively. Depending at which point in time you're approaching an organisation to consider readiness, this term might mean slightly different things.

Kerrie Smit
Jul 12, 20244 min read


8 Creative Ways to Make Change Fun Again
For anyone who loves a laugh around the office, you're probably not going to the profession of Change Management for your next three-minute set. It is time we fixed that, because change management does not have to be dull and daunting. By infusing creativity and enthusiasm into change management activities, you get the kind of audience engagement you have been hoping for. You might not quite be ready to deliver a stand-up routine on why replacing a critical system is a jolly

Kerrie Smit
Jul 8, 20243 min read


What we know about Change Management: A Guide to Everyday Benefits
It is uncertain when it happened, but change has become an inevitable component of our lives. Learning to navigate these shifts with grace and agility is essential. This is where change management steps in, not just as an effective business strategy, but as a crucial life skill. We explore how applying core principles—like a growth mindset, setting clear goals, and building resilience—can empower you to optimise personal productivity, enhance adaptability, and transform your

Kerrie Smit
Jul 1, 20243 min read


Saturday Catch-Up: the Power of Vision
The power of vision lies in being able to inspire and align people and cultures towards a common goal. A strong vision provides direction and purpose to those who may otherwise feel lost or unsure. In today's Saturday catch-up: the Power of Vision, we'll explore the importance of a clear and compelling vision, and strategies for crafting and communicating it effectively.

Kerrie Smit
Jun 29, 20243 min read
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