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Writer's pictureKerrie Smit

Saturday Catch-Up: Beyond the Process, the Human Side of Change

Change is inevitable. It's a constant that shapes our lives, our organisations, and the world around us. While the technical aspects of change management are often crucial, it's the human element that determines the success or failure of a change initiative. In this Saturday Catch-up: Beyond the Process, the Human Side of Change, we recap some of the human side - the emotions, behaviours, and mindset that drive or hinder progress. Discover strategies for overcoming resistance, building trust, and fostering a culture of innovation.


  1. In Responses versus Reactions to Change we discuss the common impulse to react to the emotions about change rather than taking the time to develop appropriate responses. Published 27 August 2024.

  2. Emotional intelligence can help leaders and impacted groups navigate change effectively. From February 19 2024 Mastery in Change Management: Part Art and part Science explores the delicate balance between the art of curiosity and understanding human behaviour and emotions; and the science of data-driven analysis and strategic planning. By cultivating this personal balance, change professionals can lead through uncertainty with confidence, resilience, and empathy, ultimately driving successful outcomes for their organisations.


  3. Fostering a culture of innovation can make change easier to implement. On 15 August 2024 we published Change at the Speed of Innovation exploring how organisations can adapt to technology shifts effectively while ensuring employees are equipped with the necessary skills.


  4. Addressing Common Change Communication challenges from 11 October 2024 highlights the importance of clear and consistent communication during change initiatives. Navigating through the various challenges that can arise in change management communications requires a solid toolkit. In this article, we explore some common communication challenges faced during change initiatives and provide strategies on how to address them effectively.


  5. We examine how leaders can inspire and motivate others to embrace change in Top Three Tips for Change Leaders published 18 September 2024. Change leadership can indeed be challenging, but it's the change process that will lead to the growth, innovation, creativity or business outcomes required to improve competitiveness, maintain stability or achieve the business growth needed to move forward. Organisations must take a long-term view, but cultivate a short adaptation cycle. Developing change leadership skills over time will help organisations build trust and achieve their growth ambitions.


Here's to humanising the process in today's Saturday Catch-Up: Beyond the Process, the Human Side of Change

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Please enjoy your Saturday catch-up.

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