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Stakeholder Engagement and Change Management Insights
Discover the essential strategies and tools for effective change management with Agencia Change. We empower individuals, teams, leaders and businesses to navigate transitions seamlessly, ensuring successful stakeholder engagement and communication. By leveraging our expertise, you can achieve sustainable transformation and growth. Learn how Agencia Change can guide your organisation through the complexities of change management today.


Navigating Change in a Remote Work Era: Strategies for Success
To successfully realise the benefits of remote working, organisations must adapt their strategies, embrace virtual collaboration, build a resilient culture, and redefine leadership.

Kerrie Smit
Mar 17, 20243 min read
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I need a hero! Why we find effective leadership exciting
Effective leadership is not just a desirable trait—it’s an absolute necessity. For seasoned executives, team leaders, or aspiring managers, your skill as a leader can be the actual reason why people get out of bed in the morning.

Kerrie Smit
Mar 15, 20246 min read
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Beyond the Tears and Triumphs there's a Sense of Achievement
If you haven't tasted tears and triumphs in equal measure in your career, you're probably not a Change Manager. Change management might seem like a mechanical process, or perhaps a machiavellian one? But it isn’t just about templates, timelines and plans; it can be an adventure that leads to profound personal and organisational growth. Amidst the challenges and uncertainties, there lies a hidden gem: the sense of achievement that change management brings.

Kerrie Smit
Mar 12, 20244 min read
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When Change Management Changes
If conscious efforts to foster people's adoption of change weren't required, we would call change something entirely different, such as 'erosion' or 'evolution'. But with people involved, so are their fears, aspirations, and capacity for resilience in the face of transformation. When change management changes, organisations that keep pace retain the competitive advantage they established when they recognised their people as their greatest asset.

Kerrie Smit
Mar 11, 20243 min read
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Effective communication: is it the first business fundamental?
Is effective communication the cornerstone of career success? Achieving success isn't just about competence in your field or having a stellar resumé; it's also about how satisfied you feel with your own progress. Effectively communicating your ideas, collaborating with others, and navigating networking and stakeholder or customer relationships are all crucial elements of job satisfaction.

Kerrie Smit
Mar 10, 20242 min read
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When workplace fear is ferocious: Practical Strategies for Cultivating Courage
Courage is often portrayed as a majestic virtue possessed by heroes and leaders. The pinnacles of our society have this innate trait that takes them to places the rest of us can't go. But is that really true, or is courage a skill that can be cultivated and strengthened over time?

Kerrie Smit
Mar 5, 20248 min read
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Understanding Organisational Change Management: Planned Change
Organisational change management has now become a fundamental concept in the majority of business practices, essential for organisations seeking to adapt, evolve, and grow through dynamic environments. At its core, change management involves the systematic planning, implementation, and monitoring of changes within an organisation to ensure successful outcomes and minimise disruptions. We take a closer look at exactly what we mean by managed change, with a focus on planned cha

Kerrie Smit
Mar 3, 20245 min read
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Three traits for Change Management Success
When Change Managers and Change Leaders work together to deliver successful change, the resulting partnership can be tremendously satisfying. Organisations can increase their likelihood of success and achieve sustainable results. Effective change implementations require careful planning and a commitment to creating the right kind of environment for the impacted audience to acknowledge, get ready for and adapt to the new state of things.

Kerrie Smit
Feb 27, 20246 min read
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Leveraging Evidence and Data in Change Management
Successful change initiatives are not merely driven by intuition or hunches; they are built on a robust foundation of evidence, data and facts. If the practice of change management can not be validated, it will only get part the way there. Evidence, data, and facts need to guide successful organisational transformations.

Kerrie Smit
Feb 22, 20243 min read
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Mastery in Change Management: Part Art and Part Science
Change management is a delicate blend of art and science, requiring curiosity in both organisational dynamics and human behaviour.

Kerrie Smit
Feb 19, 20243 min read
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Guiding through Unwanted Change: A Challenge in Empathy
Consider the last time you experienced a major unwanted change in your personal life—a neighbour blocking your view with a new building, a difficult breakup, a health scare, or an unexpected move. These events are deeply emotional and challenging.
Unwanted change in the workplace is no different. A sudden shift in responsibilities or a major company restructure can feel as profound as a personal upheaval.

Kerrie Smit
Feb 18, 20243 min read
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Nurturing Teams Through Change: A Guide for People Leaders
As leaders, our primary responsibility is to grow our business through nurturing and empowering our teams to reach their full potential. There is rarely growth without change. By embracing change as an opportunity for growth and development, we can pave the way for organisational success and cultivate a culture of resilience and innovation.

Kerrie Smit
Feb 15, 20243 min read
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The mystery of Agile Change Management
In order to flex into an agile environment, change managers can provide support in four main ways.

Kerrie Smit
Feb 14, 20243 min read
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So you're thinking of investing in coaching. Is it worth the cost?
Coaches are people who've gone before and have substantial experience. They know things. It may have taken you long hours across several weekends to locate and fix a noise in your car engine, but now you know how to do it - it seems easy. Imagine if your neighbour had known how to fix your engine and you could have just learned it from them? What would it have been worth to you?

Kerrie Smit
Feb 13, 20245 min read
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Building a Career in Change Management: 5 Skills to cultivate
Change management is a dynamic field that plays a pivotal role in navigating organisational transformations. Whether you're a seasoned professional or just starting out, honing your skills and pursuing a career in change management offers a rewarding opportunity to drive positive change and foster productive organisational cultures.

Kerrie Smit
Feb 11, 20244 min read
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The criticality of Change Sponsorship: start here
The role of a Change Sponsor can be a challenging one, as is having a Change Sponsor understand why their active involvement is essential in bringing about effective change. We look at why just hiring a Change Manager is not enough to get the job done and why the involvement of the Change Sponsor is essential. It all comes down to roles.

Kerrie Smit
Feb 8, 20244 min read
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Rainmakers and change resistance: The Sustainability Honey Trap
One of the most resistant cultures I've worked with was also where I had one of the most satisfying conversations about sustainability. It was a rainmaker culture.

Kerrie Smit
Feb 7, 20243 min read
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Support for People Leaders during change: designing an effective Engagement Plan
Gaining support from managers and supervisors during change is a fundamental role of a change manager. We need people at all levels of the change to accept it, engage with it and adopt it. But we need more from leaders. We're really asking people leaders to model their acceptance publicly of something they don't have a great deal of control over. For some leaders this can feel like over-promising and is a risk they may shy away from taking.

Kerrie Smit
Feb 5, 20244 min read
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Technology change: connecting people
Large-scale change management inevitably involves technology implementations. The technical teams are very often resourced with expert...

Kerrie Smit
Feb 4, 20243 min read
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Everybody's Advocate, Everybody's Voice: Stakeholder success is your success
Understanding that the success of one stakeholder contributes to the success of all is a paradigm shift that benefits everyone. A rising tide lifts all boats, and by fostering an environment of shared success, we amplify the impact of our efforts.
Becoming an advocate means creating a culture of support. This culture encourages open communication, collaboration, and genuine concern for the well-being of each stakeholder, which leads to increased morale and productivity.

Kerrie Smit
Jan 26, 20243 min read
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