Stakeholder Engagement and Change Management Insights

One of the most resistant cultures I've worked with was also where I had one of the most satisfying conversations about sustainability. It was a rainmaker culture.

Large-scale change management inevitably involves technology implementations. The technical teams are very often resourced with expert...

When a new change manager begins an engagement, it's common for business leaders to immediately jump to discussions about training. It's an instinctive response, an attempt to grab hold of a tangible solution to an abstract problem. This is the change training myth: the belief that a complex organisational change can be solved by simply providing a training course.

Understanding that the success of one stakeholder contributes to the success of all is a paradigm shift that benefits everyone. A rising tide lifts all boats, and by fostering an environment of shared success, we amplify the impact of our efforts. Becoming an advocate means creating a culture of support. This culture encourages open communication, collaboration, and genuine concern for the well-being of each stakeholder, which leads to increased morale and productivity.

Communications is a discipline and profession in its own right, but many projects combine the two functions. This makes it crucial to keep focusing on and improving the key area of overlap: change communications.

Are you looking to improve the success of your next project? If you've ever found yourself asking, "What would we do differently next time?" after a project wraps up, you're not alone. Common wisdom and wide-scale studies repeatedly point to the same key areas for improvement in post-implementation reviews.

We’re often told that working hard will beat talent, that a strong work ethic is a key leadership quality, and that keeping our minds and bodies busy is good for us. But there’s another, even bigger benefit to hard work, one that’s often overlooked. It has the power to change your life for the better, not just your career.

In change management, we often talk about 'what's changing'—the new system, the organisational structure, the policy. But what if the 'how'—the process—is even more important?

In my first job as a Trainee Business Project Manager, my boss, Rob, had a sign on his wall. It was a simple, crumpled piece of A4 paper with a light bulb icon, and on it, a quote.

In our role as a leader of people, especially in change environments, it's essential we master our responses when presented with emotions...

Are you struggling with self-doubt, over-preparing for simple tasks, or feeling like you're not good enough for your job? You may be experiencing impostor syndrome, a common psychological pattern where you doubt your accomplishments and fear being exposed as a fraud.

Going slower gives more time and space for stakeholders to become familiar with the change through informal channels: corridor conversations, coffee and catch ups. And informal conversations often elicit more honest feedback than formal channels. It may seem counterintuitive that slowing down to build relationships makes change faster.

As the world continues to shift and we all adjust, we're seeing a fundamental change in how market power operates. If businesses aren't agile enough, they risk being left behind in the coming years. This reflection on 2023 provides lessons for future market behaviour.

“Leadership” or to be a “leader” is a state of mind. It’s a title earned, not assigned and is often judged by the feedback of your teams and peers.

In recent years, the tech industry has made strides in acknowledging and addressing the gender gap that has long persisted within its...

Change and transformation initiatives are essential for growth and progress, both in personal and professional realms. However, along the...

Change is an inevitable part of life, both personally and professionally. Whether you're facing a career transition, an organisational restructure, or adapting to new technologies, navigating change can be challenging. But what if there was a secret to not only surviving change but thriving in it? That secret is professional mentoring.

The rise of AI is changing how we work as communications professionals. While organisations grapple with big-picture questions about AI security and ethics, communicators are already integrating AI into their daily workflows. If you’ve ever faced the challenge of writing a fresh paragraph on a topic you've covered countless times, you know the potential of AI to be a powerful tool.

In the face of resistance do we beat ourselves up, and does our resilience suffer when we do? Of course. So what can we do differently?