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Stakeholder Engagement and Change Management Insights
Discover the essential strategies and tools for effective change management with Agencia Change. We empower individuals, teams, leaders and businesses to navigate transitions seamlessly, ensuring successful stakeholder engagement and communication. By leveraging our expertise, you can achieve sustainable transformation and growth. Learn how Agencia Change can guide your organisation through the complexities of change management today.


How to Generate a Business Environment that Supports Transparent Communication
Organisations recognise that employees value transparent communication, but can they deliver it?

Kerrie Smit
Jun 27, 20244 min read
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War Stories with Kotter, Part 7: Enable Action by Removing Barriers
While supporting an outsourcing program, I found Sales and Finance in stalemate, passively hoping for system changes to fix their process handover. This "War Story" illustrates Kotter’s Accelerator: Enabling Action by Removing Barriers. The fix: I coordinated workshops, securing agreements on new responsibilities and designing five infographics to simplify complex delegation changes, driving a successful go-live.

Kerrie Smit
Jun 25, 20244 min read
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Mastering Change Resilience - A Guide for Change Practitioners
Change Managers often feel discouraged when they're unable to produce cohesive, smooth, and positive change across the entire bell curve of stakeholders. As change practitioners, mastering change resilience is an ongoing journey that requires continuous learning and adaptation. By honing your skills in change management, change leadership, and stakeholder management, you can create a ripple effect of resilience within your organisation.

Kerrie Smit
Jun 5, 20243 min read
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Saturday Catch-Up: Staying Positive
Take a look at the theme of staying positive and its relationship to change management.

Kerrie Smit
May 18, 20242 min read
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The Importance of Connecting During Change
Cultivating meaningful connections contributes to overall well-being and individual success especially during times of change.

Kerrie Smit
May 17, 20243 min read
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Workplace Community and Wellbeing: Fostering a Healthy and Productive Environment
Workplace community is a concept that can enhance employee wellbeing, and long-term strategic advantage.

Kerrie Smit
May 10, 20244 min read
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Saturday Catch-Up: Setting the record Straight
Staying flexible in approach and meeting the change where it's coming from calls for understanding differences in change concepts and usage.

Kerrie Smit
May 4, 20242 min read
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War Stories with Kotter, Part 5: Create a Sense of Urgency
Picking up our series on Kotter's 8-Step Process for Leading Change, today we look at creating a sense of urgency. Just as Kotter's Emperor penguins seem to have done, the work in this change management case study established an alignment on what the sense of urgency was all about.

Kerrie Smit
May 2, 20244 min read
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8 Common Misconceptions About Change Management
Take a tongue-in-cheek read, as we debunk some common misconceptions about change management.

Kerrie Smit
Apr 29, 20245 min read
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Saturday Catch-Up: Change Managers Between Roles
We look at the regular cycle of hiring down turn, and what change managers can do to remain productive and buoyant during down time.

Kerrie Smit
Apr 27, 20242 min read
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Getting along and getting ahead in change: the Neutrality vs. Advocacy Dilemma
In organisational change management, two contrasting approaches often emerge: the common consulting strategy of maintaining neutrality, and the proactive stance of advocating for desired behaviours. While both aim to facilitate transitions, they differ significantly in execution and outcomes. We look at the pros and cons of each to better understand their implications for managing people's reactions to change.

Kerrie Smit
Apr 15, 20244 min read
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Saturday Catch-Up: Change management side-effects
Change management serves a wonderful core purpose in your organisation and in your life. But in dealing with change in a structured, managed way, you also reap the rewards that aren't always directly attributable to the change effort. In this Saturday catch-up we look at the positive side-effects of change management.

Kerrie Smit
Apr 13, 20242 min read
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War Stories with Kotter, Part 2: Enlist a Volunteer Army
By allowing the 8 Accelerators to work iteratively, organisations can address their need for flexibility and agility, enable a continuous improvement mindset, and align with the reality of constant change. This article considers enlisting a volunteer army, and offers a case study to demonstrate how it can work in practice.

Kerrie Smit
Apr 10, 20244 min read
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FAQ: What does a coach do?
One frequently asked question by professionals considering coaching is 'What does a coach do?' or, put another way, 'What would we do in coaching sessions?' In this blog we share an example that shows what a coaching session might look like.

Kerrie Smit
Apr 8, 20243 min read
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A Change Manager's audit against the McKinsey 7-S Framework
The McKinsey 7-S model provides a structured approach for mapping out change initiatives in complex environments, and can potentially help to understand how changes in one area might impact the entire system. By offering a comprehensive view of an organisation’s various dynamics, change managers can use the model to validate locally identified impacts and assess their wider organisational effect.

Kerrie Smit
Mar 27, 20245 min read
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How Organisations Gain from Addressing their Change Pain
Having worked in change management across various sectors, organisational structures and change types, there have been common pain points that organisations are slowly getting across, but which can still occur quite commonly. This highlights that people face challenges when accessing change, program and project information, and they are challenges that are relevant across various organisational types and contexts, regardless of the type of change, level of government, or sect

Kerrie Smit
Mar 26, 20243 min read
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Navigating Change in a Remote Work Era: Strategies for Success
To successfully realise the benefits of remote working, organisations must adapt their strategies, embrace virtual collaboration, build a resilient culture, and redefine leadership.

Kerrie Smit
Mar 17, 20243 min read
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Saturday Catch-up: light at the end of the tunnel
This Saturday, we're looking back at some of our blog posts that tackle the hardest parts of change. It's easy to feel overwhelmed, but these articles serve as a reminder that there is a path through challenging times.

Kerrie Smit
Mar 16, 20242 min read
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Beyond the Tears and Triumphs there's a Sense of Achievement
If you haven't tasted tears and triumphs in equal measure in your career, you're probably not a Change Manager. Change management might seem like a mechanical process, or perhaps a machiavellian one? But it isn’t just about templates, timelines and plans; it can be an adventure that leads to profound personal and organisational growth. Amidst the challenges and uncertainties, there lies a hidden gem: the sense of achievement that change management brings.

Kerrie Smit
Mar 12, 20244 min read
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Effective communication: is it the first business fundamental?
Is effective communication the cornerstone of career success? Achieving success isn't just about competence in your field or having a stellar resumé; it's also about how satisfied you feel with your own progress. Effectively communicating your ideas, collaborating with others, and navigating networking and stakeholder or customer relationships are all crucial elements of job satisfaction.

Kerrie Smit
Mar 10, 20242 min read
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