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Stakeholder Engagement and Change Management Insights
Discover the essential strategies and tools for effective change management with Agencia Change. We empower individuals, teams, leaders and businesses to navigate transitions seamlessly, ensuring successful stakeholder engagement and communication. By leveraging our expertise, you can achieve sustainable transformation and growth. Learn how Agencia Change can guide your organisation through the complexities of change management today.


Rainmakers and change resistance: The Sustainability Honey Trap
One of the most resistant cultures I've worked with was also where I had one of the most satisfying conversations about sustainability. It was a rainmaker culture.

Kerrie Smit
Feb 7, 20243 min read
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Technology change: connecting people
Large-scale change management inevitably involves technology implementations. The technical teams are very often resourced with expert...

Kerrie Smit
Feb 4, 20243 min read
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Big Change and what it means for all the other changes
Most of us accept that the world of work is constantly changing. But I was thinking about how the wider world is also constantly in flux,...

Kerrie Smit
Feb 2, 20245 min read
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You're at change saturation. Should you stop changing?
When organisations push change too far, their employees may start to show specific signs of distress. What was once enthusiasm for a new initiative may be replaced by indifference, apathy, and disengagement. Debates about a workplace change can give way to weariness, cynicism, and complaints, signalling that your organisation has hit a point of change saturation.

Kerrie Smit
Jan 29, 20243 min read
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Everybody's Advocate, Everybody's Voice: Stakeholder success is your success
Understanding that the success of one stakeholder contributes to the success of all is a paradigm shift that benefits everyone. A rising tide lifts all boats, and by fostering an environment of shared success, we amplify the impact of our efforts.
Becoming an advocate means creating a culture of support. This culture encourages open communication, collaboration, and genuine concern for the well-being of each stakeholder, which leads to increased morale and productivity.

Kerrie Smit
Jan 26, 20243 min read
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How many change management resources do I need?
The size and make up of your change management team is an important consideration for getting the change work done smoothly.

Kerrie Smit
Jan 24, 20243 min read
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Craft successful change communications
Communications is a discipline and profession in its own right, but many projects combine the two functions. This makes it crucial to keep focusing on and improving the key area of overlap: change communications.

Kerrie Smit
Jan 23, 20243 min read
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What to do differently on your next project
Are you looking to improve the success of your next project? If you've ever found yourself asking, "What would we do differently next time?" after a project wraps up, you're not alone. Common wisdom and wide-scale studies repeatedly point to the same key areas for improvement in post-implementation reviews.

Kerrie Smit
Jan 22, 20243 min read
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Content vs Process: Where are we at in Change Management?
In change management, we often talk about 'what's changing'—the new system, the organisational structure, the policy. But what if the 'how'—the process—is even more important?

Kerrie Smit
Jan 18, 20246 min read
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The Simple Phrase That Guided My Career for 30 Years
In my first job as a Trainee Business Project Manager, my boss, Rob, had a sign on his wall. It was a simple, crumpled piece of A4 paper with a light bulb icon, and on it, a quote.

Kerrie Smit
Jan 17, 20242 min read
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Leadership Essentials: Master the Coaching Response
In our role as a leader of people, especially in change environments, it's essential we master our responses when presented with emotions...

Kerrie Smit
Jan 15, 20245 min read
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Feeling Like a Fraud? Find Your Community to Beat Impostor Syndrome
Are you struggling with self-doubt, over-preparing for simple tasks, or feeling like you're not good enough for your job? You may be experiencing impostor syndrome, a common psychological pattern where you doubt your accomplishments and fear being exposed as a fraud.

Kerrie Smit
Jan 14, 20242 min read
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Gut feel and lag indicators: When change isn't going well.
When change projects are not going well, several observable signs and challenges may emerge. These indicators can vary depending on the nature and scope of the change initiative, and this post explores some common indications to look for when your gut is telling you that something isn't quite right.

Kerrie Smit
Jan 9, 20244 min read
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Risk in Change: Mitigation through Intelligent Failure
A documented risk practice based on research protects your people and encourages higher performance. It moves your organisation away from ambiguous gaslighting and towards a culture of trust and genuine agility.

Kerrie Smit
Jan 3, 20243 min read
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Go Slow to Go Fast: Slowing down to build relationships makes change management faster
Going slower gives more time and space for stakeholders to become familiar with the change through informal channels: corridor conversations, coffee and catch ups. And informal conversations often elicit more honest feedback than formal channels. It may seem counterintuitive that slowing down to build relationships makes change faster.

Kerrie Smit
Dec 28, 20233 min read
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Challenging Traditions: Insights on the Future of Work from a Market Embracing Innovation
As the world continues to shift and we all adjust, we're seeing a fundamental change in how market power operates. If businesses aren't agile enough, they risk being left behind in the coming years. This reflection on 2023 provides lessons for future market behaviour.

Kerrie Smit
Dec 22, 20233 min read
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Empowering Women in Tech Startups: Embracing Diversity and Inclusion
In recent years, the tech industry has made strides in acknowledging and addressing the gender gap that has long persisted within its...
Gem Williams
Jul 4, 20232 min read
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Dealing with Disappointment in Constant Change and Transformation Environments
Change and transformation initiatives are essential for growth and progress, both in personal and professional realms. However, along the...
Gem Williams
Jul 4, 20233 min read
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Unleashing the Power of Change & Communication Professional Service Startups
In today's rapidly evolving digital landscape, technology professional service startups like www.agenciachange.com have emerged.
Gem Williams
Jun 30, 20232 min read
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Embracing Change: The Power of Mentoring
Change is an inevitable part of life, both personally and professionally. Whether you're facing a career transition, an organisational restructure, or adapting to new technologies, navigating change can be challenging. But what if there was a secret to not only surviving change but thriving in it? That secret is professional mentoring.

Kerrie Smit
Jun 25, 20232 min read
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