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Stakeholder Engagement and Change Management Insights
Discover the essential strategies and tools for effective change management with Agencia Change. We empower individuals, teams, leaders and businesses to navigate transitions seamlessly, ensuring successful stakeholder engagement and communication. By leveraging our expertise, you can achieve sustainable transformation and growth. Learn how Agencia Change can guide your organisation through the complexities of change management today.


Understanding Change Management Across Strategic, Tactical, and Operational Layers
By understanding the nuances of change management across different organisational layers, businesses can optimise benefits.

Kerrie Smit
Jul 3, 20242 min read


How is the State of the Economy related to the Change Management Industry?
Micro changes in consumer spending aggregate to form market behaviour. Shifts in market behaviour drive the need for businesses to respond.

Kerrie Smit
Jun 20, 20243 min read


The Cost of Not Hiring a Change Manager
Change management ensures smoother transitions, engaged people, and better outcomes. It is essential for individuals and organisations because it guides how we prepare, equip, and support people to successfully adopt changes. The absence of effective change management can lead to significant costs and risks. We break down these consequences.

Kerrie Smit
Jun 16, 20243 min read


The Impact of Individual Behaviours During Organisational Change
Having a high performing team, and shifting a change into a receptive environment isn't the norm as often as we would like.

Kerrie Smit
Jun 13, 20243 min read


Future-Proof Organisational Resilience: Building a Strong Foundation
Organisations that are able to adapt, innovate, and withstand unexpected challenges are the ones that thrive in the face of uncertainty. Sure, you need resilient people to run a resilient organisation, but the organisation itself needs to have systems, processes, technology, design, ways of working and cultures that future-proof its sustainable success.

Kerrie Smit
Jun 11, 20243 min read


The Evolution of Change Management Frameworks
The application of change management frameworks is evolving along with business challenges and becoming ever more complex.

Kerrie Smit
Jun 6, 20244 min read


How to Implement Sustainable Change Initiatives for Maximised Benefits Realisation
Increase the likelihood of realising the benefits you set out to achieve by planning for change sustainability.

Kerrie Smit
May 31, 20243 min read


Accelerate your change and avoid the over-promise
Over-promising isn't just a supplier-side problem, the client needs to be complicit in believing the selling points.

Kerrie Smit
May 24, 20244 min read


War Stories with Kotter, Part 6: Generate Short Term Wins
Demonstrating short term wins is a great way to help people understand that the change program is serious about delivering.

Kerrie Smit
May 16, 20244 min read


Change Challenges are Universal
I'm consistently inspired by the passion and dedication in change management. Yet, I'm also reminded of the universal challenges.

Matt Dragun
May 7, 20243 min read


What's the difference between transformation and change management?
Change management and business transformation are clearly related but they carry different implications for organisations.

Kerrie Smit
Apr 26, 20243 min read


Building a Change Agent Network: A Strategic Approach
For organisations and change managers working towards large-scale changes, a change agent network can be a great tool. We present a concise guide on creating a change agent network that can effectively drive organisational change.

Kerrie Smit
Apr 11, 20245 min read


When Change Management Changes
If conscious efforts to foster people's adoption of change weren't required, we would call change something entirely different, such as 'erosion' or 'evolution'. But with people involved, so are their fears, aspirations, and capacity for resilience in the face of transformation. When change management changes, organisations that keep pace retain the competitive advantage they established when they recognised their people as their greatest asset.

Kerrie Smit
Mar 11, 20243 min read


Three traits for Change Management Success
When Change Managers and Change Leaders work together to deliver successful change, the resulting partnership can be tremendously satisfying. Organisations can increase their likelihood of success and achieve sustainable results. Effective change implementations require careful planning and a commitment to creating the right kind of environment for the impacted audience to acknowledge, get ready for and adapt to the new state of things.

Kerrie Smit
Feb 27, 20246 min read


Change Management Effectiveness for Project Success
Change management and project management are both fields where shifts and adjustments are constant. Effective change management can be the differentiator between a project that flounders and one that flourishes. We examine the correlation between project success and the efficacy of change management.

Kerrie Smit
Feb 25, 20243 min read


Leveraging Evidence and Data in Change Management
Successful change initiatives are not merely driven by intuition or hunches; they are built on a robust foundation of evidence, data and facts. If the practice of change management can not be validated, it will only get part the way there. Evidence, data, and facts need to guide successful organisational transformations.

Kerrie Smit
Feb 22, 20243 min read


The criticality of Change Sponsorship: start here
The role of a Change Sponsor can be a challenging one, as is having a Change Sponsor understand why their active involvement is essential in bringing about effective change. We look at why just hiring a Change Manager is not enough to get the job done and why the involvement of the Change Sponsor is essential. It all comes down to roles.

Kerrie Smit
Feb 8, 20244 min read


Support for People Leaders during change: designing an effective Engagement Plan
Gaining support from managers and supervisors during change is a fundamental role of a change manager. We need people at all levels of the change to accept it, engage with it and adopt it. But we need more from leaders. We're really asking people leaders to model their acceptance publicly of something they don't have a great deal of control over. For some leaders this can feel like over-promising and is a risk they may shy away from taking.

Kerrie Smit
Feb 5, 20244 min read


Big Change and what it means for all the other changes
Most of us accept that the world of work is constantly changing. But I was thinking about how the wider world is also constantly in flux,...

Kerrie Smit
Feb 2, 20245 min read


You're at change saturation. Should you stop changing?
When organisations push change too far, their employees may start to show specific signs of distress. What was once enthusiasm for a new initiative may be replaced by indifference, apathy, and disengagement. Debates about a workplace change can give way to weariness, cynicism, and complaints, signalling that your organisation has hit a point of change saturation.

Kerrie Smit
Jan 29, 20243 min read
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